Definition

Academic operations are the day-to-day administrative processes that make teaching and assessment happen: planning the academic calendar, scheduling courses and rooms, assigning faculty, recording attendance, running examinations and processing and publishing results.

Why it matters

Well-run academic operations are invisible: classes happen where and when expected, exams run smoothly and results arrive on time. Poorly run operations create clashes, delays and errors that affect students directly. See Academic Operations.

Typical responsibilities

  • Academic calendar and term dates
  • Course scheduling and room allocation
  • Attendance policies and records
  • Examination scheduling and conduct
  • Results processing and publication

Frequently asked questions

Who is responsible for academic operations?

Typically a mix of the registrar’s office, examination office, academic departments and timetabling staff.

How is academic operations different from academic management?

Academic operations covers day-to-day teaching and assessment administration; academic management is broader and includes admissions, records and finance.