Communication at institutional scale
Every week, staff write dozens of messages that say similar things in slightly different ways. Quality varies, translations lag and important details get lost in long paragraphs. AI helps staff start from a clear, accurate draft.
Planned capabilities
Draft from intent
Describe the purpose (“remind first-years about Friday’s orientation, mention venue change”) and get a draft using approved details.
Simplify
Rewrite dense policy text into plain language for students and parents.
Translate
Produce drafts in the languages your community uses, for review by a fluent speaker.
Adjust tone
More formal for official notices, warmer for welcome messages.
Summarise threads
Condense long conversations before replying.
Planned guardrails
- AI drafts use your approved facts, dates and links
- A person approves every message before it is sent
- Messages go through the Communication Hub consent rules
- Drafts are marked as AI-assisted in the audit log
Frequently asked questions
Can AI translate messages for parents?
It can draft translations into the languages your community uses. A fluent staff member should review them before sending.
Will AI messages go out automatically?
No. The design requires a person to approve every AI-assisted message, and all messages will follow the Communication Hub’s consent rules.